Obviously, if there is a problem that continues to plague the system you are using, then you need to find the root of the problem and fix it. I’ve tried unsuccessfully to explain this to several organizations that I have come across recently. Their response is the same. “Yeah. OK. Whatever.”
How hard is it to [...]
Posts Tagged ‘service’
What’s Wrong With This Picture?
Posted in Food for Thought, Just Good Business, tagged service on October 1, 2008 | 1 Comment »
What If… Part II
Posted in Bright Ideas, Just Good Business, tagged service, smile on September 16, 2008 | Leave a Comment »
What if…
you never had to call and complain because someone took the time to make sure “it” was right the first time?
when you did call it was handled by live people who were concerned for you as a valued customer and who worked quickly to resolve your issues?
every business adopted standards of service similar to [...]
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Molly on What’s Wrong With This… Meta
